Help Your People Realize Their Full Potential

According to recent figures from the Ontario Ministry of Labour, musculoskeletal disorders (MSDs), account for more than 40 per cent of all workplace injuries that result in lost work time. The financial impact on an employer in terms of health and disability claims, absenteeism and lost productivity can be staggering.

Such statistics come as no surprise to Michel Frégeau, Director of the Ottawa office of CLS Lexi-tech.

“I have had previous experiences with employees who had problems with their workspace, and how the health issues that arose would recur with stress or fatigue and result in astronomical health costs,” he said.

CLS Lexi-tech, part of the CLS Communication family of companies, is a leading translation and linguistic services company with locations across Canada. It prides itself on meeting the most stringent client requirements for quick and timely service delivered to the highest standards. However, maintaining this level of customer service leaves CLS Lexi-tech’s staff tied to their desks for prolonged periods, often with the added stress of having to meet tight deadlines.

Frégeau and his team knew that the best way to prevent workplace injuries in such a static environment is to ensure that each employee’s workstation is optimally adjusted to fit them. They decided to call in ergonomic professionals who could evaluate the unique needs of each employee and address the risk factors that often lead to injury, such as repetition of tasks, awkward postures and holding the same position for a long period.

CLS Lexi-tech turned to Performance Plus Rehabilitative Care (PPRC) and its Ergonomic Assessment services.

“PPRC’s staff was courteous, professional and fast,” said Frégeau. “They came in, assessed the work environment, talked to our employees and made some changes right off the bat that yielded immediate results.”

CLS Lexi-tech continues to turn to PPRC when any new issues arise. One member of its team who has benefited from PPRC’s intervention is translator Melanie Fillion. She has no trouble summing up the value of a professional ergonomic assessment.

“It helped me keep my job,” she said. “When I first started working here my shoulder became so inflamed I could barely move. I almost couldn’t even get dressed anymore.”

PPRC came in, assessed her condition and made changes to her workspace that not only eliminated the source of the problem, but allowed her shoulder to heal without Fillion having to take time off from work.

“After three weeks I was fully recovered and I haven’t had any problems since,” she said.

For Frégeau, engaging with PPRC has yielded improvements across the board, with reduced absenteeism, fewer health-related costs and improved productivity.

“It is definitely worth the investment, from both a financial and human perspective,” he said. “The employee will appreciate it and feel better. It can even help a person avoid being disabled for life by dealing with issues before they become chronic conditions.”

To start your Ergonomic Assessment with professionals who understand how to improve the quality of worker care in your organization, please click here to contact us today.