Outlook Essentials

• Customize Settings
  • Customize reply messages
  • Change text formats for all outgoing messages
  • Customize the Navigation Pane
  • Configure reviews
  • Manage multiple accounts
  • Add an account
• Print and Save Information
  • Print message, calendar, contact, or task information
  • Save message attachments
  • Preview attachments
  • Save messages in alternate formats
  • Export messages to a data file
• Perform Search Operations in Outlook
  • Create new search folders
  • Search for items in messages, tasks, contacts, or calendars
  • Search by using advanced find; search by folder

Module Two: Manage Messages

• Configure Mail Settings
  • Set fonts for new messages and responses
  • Create, assign, and modify signatures
  • Create and manage rules
  • Create automatic replies
  • Create messages by using Quick Parts
  • Configure Junk Email and Clutter settings
• Create Messages
  • Create a message
  • Add or remove message attachments
  • Add cc and bcc to messages
  • Add tracking and voting options
  • Forward and reply to messages
  • Request a delivery or read receipt
  • Redirect replies
  • Flag outgoing messages for follow up, importance, and sensitivity
  • Recall a message
• Format a Message
  • Format text
  • Insert hyperlinks
  • Apply themes and styles
  • Insert messages
  • Add a signature to specific messages
• Organize and Manage Messages
  • Sort messages
  • Move messages between folders
  • Add new local folders
  • Apply categories
  • Clean up messages
  • Mark a message as read or unread
  • Flag received messages, ignore messages
  • Sort messages by conversation
  • Delete messages
  • Automate repetitive tasks by using Quick Steps
  • Configure basic Auto Archive settings
  • Delegate access

Module Three: Manage Schedules

• Create and Manage Calendars
  • Create and add calendars
  • Adjust viewing details for calendars
  • Modify calendar time zones
  • Delete calendars
  • Set calendar work times
  • Manage multiple calendars
  • Manage calendar groups
  • Display multiple calendars
  • Share calendars
• Create Appointments, Meetings, and Events
  • Create calendar items
  • Create recurring calendar items
  • Cancel calendar items
  • Create calendar items from messages
  • Set calendar item times
  • Set up meetings by using the scheduling assistant
  • Set free or busy status for calendar items
  • Schedule resources
  • Set up meeting location by using Room Finder
• Organize and Manage Appointments, Meetings, and Events
  • Set calendar item importance
  • Forward calendar items
  • Configure reminders
  • Add participants
  • Respond to invitations
  • Update individual or recurring calendar items
  • Share meeting notes
  • Categorize calendar items
• Create and Manage Notes and Tasks
  • Create and manage tasks
  • Create and organize notes

Module Four: Manage Contacts and Groups

• Create and Manage Contacts
  • Create a new contact
  • Delete contacts
  • Import contacts from external sources
  • Edit contact information
  • Attach an image to a contact
  • Add tags to contacts
  • Share contacts
  • Create and manage address books
• Create and Manage Contact Groups
  • Create new contact groups
  • Add contacts to existing contact groups
  • Add notes to a contact group
  • Update contacts within contact groups
  • Delete contact groups
  • Delete contact group members